“Being heard is so close to being Loved that for the average person they are almost indistinguishable.”
It always amazes me that there are some things we could do that are really such simple choices that would completely change things for another person. Really listening. Going through a “routine interaction” like checking out at a cash register with the goal of acknowledging the humanity of the person working it by being sincere with the “how are you” type talk.
The few times I’ve managed to take these extra steps have made for such positive interactions. It’s just hard to make it a habit, huh? So worth working on.